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Home » A Complaint Is a Gift, 3rd Edition: How to Learn from Critical Feedback and Recover Customer Loyalty

A Complaint Is a Gift, 3rd Edition: How to Learn from Critical Feedback and Recover Customer Loyalty


Price: $18.46
(as of May 21,2023 20:36:07 UTC – Details)



From the Publisher

Janelle BarlowJanelle Barlow

Dr. Janelle Barlow

Janelle Barlow, well-known around the world as an in-person keynote speaker and consultant,author, award-winning speaker, and Subject Matter Expert based on her best-selling books, is changing her business model. She’s is limiting her travel by airplane, instead sharing her expertise through webinars, on-line presentations, coaching and consulting sessions, weekly blogs, a You-Tube Channel, and Instagram.Her work will continue to be focused on her subject matter expertise in four performance areas structured around a comprehensive learning model.

Complaint Handling — A Complaint Is a GiftOn-brand Service and Branded Culture — On-brand Culture and ServiceCreativity and Innovation — Unbind Your MindResilience — Peak Stress Power & Time Performance

All of Dr. Barlow’s work can be delivered as virtual programs, webinars, online coaching, virtual presentations or offered in a hybrid way that works for your organization.

Other Books
How to Learn from Critical Feedback and Recover Customer Loyalty 101 Activities, Exercises, and Tools to Learn from Critical Feedback and Recover Customer Loyalty Creating Strong Bonds with Your Customers

Publisher ‏ : ‎ Berrett-Koehler Publishers; 3rd edition (Nov. 8 2022)
Language ‏ : ‎ English
Paperback ‏ : ‎ 224 pages
ISBN-10 ‏ : ‎ 152300293X
ISBN-13 ‏ : ‎ 978-1523002931
Item weight ‏ : ‎ 295 g
Dimensions ‏ : ‎ 15.39 x 1.45 x 23.01 cm

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